JetStream Federal founded in 1948, is a full service financial institution with branch locations throughout South Florida and Puerto Rico. We offer an excellent compensation and benefits package including, medical, dental and 401K programs.
Member Solution Representative
JetStream Federal has an immediate opening for a F/T Member Solution Representative.
To preserve the credit union’s assets by controlling delinquent loan accounts, collection delinquent loan payments and/or recovering collateral.
- Place daily collection calls and send applicable letters to all delinquent account holders, keeping detailed records of all correspondence and transactions
- Consult with more complex delinquent account holders, to negotiate terms forrepayment. Working with hardship cases to arrange and modify payment terms to avoid and minimize losses to the credit union, while assisting account holders for service and retention
- Work with vendors to process CPI, GAP/VSA, CL/CD and other insurance claimreimbursement.
- Assist other credit union staff on recovering negative account balances
- Assist with processing and remarketing all repossessed or foreclosed collateral
- Assist the Member Solutions Manager and AVP of Member Solutions with assigned tasks, reports or projects
Experience and Qualifications:
- 1-2 years of collections experience preferred
- Candidate must be able to speak/communicated in English and Spanish fluently
A completed employment application will be required to perform reference and background screening prior to employment. Jetstream Federal Credit Union is an equal opportunity employer. All qualified applicants will be required to pass a Drug Test as a condition of employment.