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Routing number 267080355

Online Privacy Policy


Keeping financial and personal information secure is one of our most important responsibilities. JetStream Federal Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.

To ensure information remains confidential, JetStream Federal Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.


Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number, or PIN numbers. We also ask that you do not send personal or account Information through regular email. Contact us through secure messaging within digital banking, by phone, or in person.


Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted Personal Information. Cookies allow us to collect information such as browser type, time spent on the site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services. We collect statistical information about the usage of the site in order to continually improve the design and functionality, to monitor responses to our advertisements and content, to understand how account holders and visitors use the site and to assist us with resolving questions regarding the site. We also utilize cookies for advertising purposes. Tracking technologies also used are beacons, tags, pixels, and scripts to collect and track information and to improve and analyze our website.


To provide you with easy access to information, JetStream Federal Credit Union may provide links to other websites such as mortgage companies, insurance companies, and government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and JetStream Federal Credit Union does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by JetStream Federal Credit Union. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.


Many websites and apps use Google services to improve their content. When they integrate Google services, these sites and apps share information with Google. We use Google Analytics to better understand how users are visiting and using our sites. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. You may review further information about how Google Analytics collects and processes data and how to control the information sent to Google at “How Google uses information from sites or apps that use our services” at


If you use our JFCU Mobile App or JFCU Cards App on your mobile device, we may collect certain information automatically. For instance, our mobile applications collect, transmit, and use geolocation information for enabling features such as, but not limited to, card use, alerts to prevent fraudulent activities, and to provide relevant messaging or occasional promotional offers, but only with your permission. Geolocation information can be monitored on a continuous basis in the background only while the feature(s) are being used or not at all, depending on your selection. You can enable or disable access to this information at any time, through your device settings. Visit the app store (Google Play or Apple) for a complete list of items collected and usage by the app.


If you have enrolled in Online or Mobile Banking but wish to disable the enrollment, please contact the Credit Union at 800-426-3556. If you disable enrollment, you will not be able to log in to Online or Mobile Banking in the future. We cannot fully delete your Online and Mobile Banking enrollment/records due to legal obligations for retaining Member account information.


The Children's Online Privacy Protection Act of 1998 ("COPPA") restricts the collection, use, or disclosure of Personal Information from and about children under the age of 13 on the Internet. JetStream Federal Credit Union is committed to protecting the online privacy of the children who visit our site and complying with COPPA.

The Website is not directed to children under the age of 13 and we request that children under the age of 13 not provide personal information through the Website.

We do not knowingly collect, maintain, or use personally identifiable information from the Website about children under the age of 13 without parental consent. Visit the Federal Trade Commission Website for more information about COPPA.


To learn what JetStream Federal Credit Union does with your personal information please view our Privacy Notice or contact us by mail, phone, or email. By accessing or using JetStream Federal Credit Union’s online or mobile services, you agree to this Online Privacy Policy. This policy may change from time to time without prior notice. Your continued use of online or mobile services after we make changes is deemed to be acceptance of those changes.

JetStream Federal Credit Union

P.O. Box 5487
Miami Lakes, FL 33014

Miami Lakes

Phone: (305) 821-7060
Fax:     (305) 819-8072


Phone: (305) 821-7060
Fax:     (305) 418-4922

Mercy Hospital

Phone: (305) 821-7060
Fax:     (877) 233-6283

Puerto Rico

(305) 821-7060 ext. 8799
(800) 426-3556
(877) 213-2954 Fax

Shared Branch Locations

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