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Routing number 267080355
New digital banking. What to expext

New Digital Banking Platform

Experience Banking Like Never Before

We have launched our brand-new digital banking platform! We have been listening to our valued members and working tirelessly to bring you an enhanced banking experience that caters to your needs. Get ready to embark on a seamless and convenient journey with our state-of-the-art software solution. Read on to discover the incredible features awaiting you!

WHAT TO EXPECT

With our new platform, you can expect:

  • A streamlined way to make transfers and payments
  • Convenient bill pay functionality
  • Effortless account management, including viewing statements, adding users, granting access, and applying for loans

NEW DIGITAL BANKING
Frequently Asked Questions

How do I enroll?

When you enroll for online or mobile banking, the information you input must match the information we on file for you. For example, if a person has two last names on file with us, they must enter both names during enrollment.

How do we prevent fraud during enrolment?

To help us verify your identity during self-enrollment, our system will require a unique PIN which it will send the user either by SMS, voice call, or email.

Do I need to enroll in online banking before I can enroll in mobile banking?

No, you can enroll for digital banking right from our new app without the requirement to enroll in online banking.

What will happen with Bill Pay?

On July 25th, access to Bill Pay and all Bill Pay functions, including adding or modifying payments and viewing bill pay history, will be disabled.  You can still view bill pay history by reviewing your account transaction history.  
ALL prescheduled and recurring Bill Pay payments will continue to be processed during this time.
Bill Pay payments scheduled for August 1st will be delayed one day - they will be processed on August 2nd by our new Bill Pay service.  ALL of your active Bill Pay payees, including your prescheduled and recurring payments will be transferred to our new Bill Pay service. We are working hard to make this process a seamless experience for you, but mistakes can happen.  After enrolling to access our new digital banking on August 2nd, please review your Bill Pay payees and your prescheduled and recurring payments.

We apologize for any inconvenience you may experience during our migration.

Will my existing recurring alerts transfer to the new digital banking platform automatically?

No, unfortunately, your existing recurring alerts from the old digital banking platform will not transfer to the new one. To continue receiving your alerts, you must create them again in the new digital banking platform.

How do I create my recurring alerts in the new digital banking platform?

Creating recurring alerts in the new digital banking platform is simple! After logging in, navigate to the "Alerts" section, and from there, you can set up your preferred notifications with the desired frequency, amount thresholds, and account activities.

Will my existing app settings and preferences carry over to the new app automatically?

As much as we would love to transfer your existing app settings, unfortunately, they will not carry over to the new app. To make the most of the upgraded features and improvements, you'll need to download the new app and set up your preferences again. We apologize for any inconvenience this may cause and assure you that the process is quick and easy.

Why am I receiving information about a new banking app in the marketplace? Will my existing app settings and preferences carry over to the new app automatically?

Current users of our Apple iOS App will simply need to update their app prior to accessing their account on August 2nd. Our new JFCU Mobile app will display a new icon on your device. Android users will need to download our new JFCU Mobile app from the Google Play Store once it is published, prior to accessing their account on August 2nd. All JetStream FCU members will need to complete the enrollment process to gain access to our new online banking or mobile apps. Existing app settings and preferences will not be transferred; but don't worry, setting them is quick and easy. We apologize for any inconvenience.

What is the number and codes for SMS Text Banking?

Text SMS commands to : 86020

  • BALANCE: returns a numbered list of the member's accounts, after which the member can choose one account by number to receive the specified account's current and available balances
  • BAL S# / BAL L#: returns the current and available balances of the account specified by share or loan ID
  • HISTORY/HIST: returns a numbered list of the member's accounts, after which the member can choose one account by number to receive the specified account's transaction history
  • HIST S# / HIST L#: returns the transaction history of the account specified by share or loan ID
  • CONTACT: provides the CU’s 800 number
  • HOURS: provides a link to our website’s
  • COM: returns the list of all available SMS commands

SMS Text Banking

Discover a Faster Way to Manage Your Accounts

Our new SMS Text Banking service is a convenient feature integrated into our digital banking platform. We've heard your requests, and we're excited to introduce this efficient way of staying connected with your finances.

Enrollment Process:

To begin using SMS Text Banking, ensure that you have enrolled your mobile number for SMS alerts through your digital banking account. If you've already started the enrollment process but haven't entered the verification PIN provided, don't worry. If you attempt any of the commands below, another verification PIN message will be generated to help you complete the process seamlessly.

Text SMS commands to : 86020

Simple and Intuitive Commands:

Our SMS Text Banking commands are designed with simplicity in mind. Not only are they not case-sensitive, but some commands can also be abbreviated for your convenience. Here's how it works:

  • BALANCE: Receive a numbered list of your accounts. Select an account by its number to instantly view its current and available balances.
  • BAL S# / BAL L#: Obtain the balances of a specific account using its share or loan ID.
  • HISTORY / HIST: Get a numbered list of your accounts. Choose an account by its number to access its transaction history.
  • HIST S# / HIST L#: Retrieve the transaction history of an account using its share or loan ID.
  • CONTACT: Receive the contact details for our CU's 800 number.
  • HOURS: Access a link to our website's operating hours page.
  • COM: View a complete list of all available SMS commands.

Your Financial Management, Anytime, Anywhere.

Our goal is to make managing your finances more accessible than ever. With SMS Text Banking, critical account information is just a text message away. Whether you're on the move or simply prefer quick interactions, our service ensures you're in control of your financial journey.

Miami Lakes

Phone: (305) 821-7060
Fax:     (305) 819-8072

Doral

Phone: (305) 821-7060
Fax:     (305) 418-4922

Mercy Hospital

Phone: (305) 821-7060
Fax:     (877) 233-6283

Puerto Rico

(305) 821-7060 ext. 8799
(800) 426-3556
(877) 213-2954 Fax

Shared Branch Locations


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