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Routing number 267080355

Experience the Convenience
of eStatements

Access your statements securely ANYTIME, ANYWHERE,
and help save the environment.

Jetstream FCU eStatements:
Simplify Your Finances

Convenient and Secure

Jetstream FCU's eStatements provide a secure and hassle-free way to manage your account statements, important notices, and tax documents. Access them securely through online banking or our mobile app, anytime you need.

Eco-Friendly

Reduce paper waste and help the environment by switching to eStatements. It is a small change that makes a big difference.

Fast and Reliable

Receive your statements and important notices faster and more securely than traditional mail. Stay on top of your finances with timely notifications when new statements or notices are available.

How to Enroll in eStatements

  1. Log In: Access your account through Jetstream's online banking or mobile app.
  2. Navigate to eStatements: Find the eStatements section in the menu.
  3. Sign Up: Follow the easy enrollment instructions and accept the disclosure information.

FAQs

Do I need any special software to use the eStatement service?

To view eStatements, you will need to use a browser that is capable of displaying a PDF document. Most modern browsers have this functionality built in. If yours does not, you will need a plug-in such as Acrobat Reader to help your browser display PDFs. Please consult your browser's documentation for help with add-ins or extensions.

Does it matter what browser I use to access the web site?
We recommend using the latest version of any modern browser - Chrome, Firefox, Safari, or Edge.
How will I know when my registration has been completed?
Once you've enabled your eStatement Preferences within digital banking, you’re all set.
How will I know when I can view my statement?

You will receive an email notification whenever a new eStatement is available.  Ensure your email address is up to date and add This email address is being protected from spambots. You need JavaScript enabled to view it. to your safe sender list.

Can I print my statement out?

Yes, you can print your e-documents or download and save them to your device for future reference. To print your documents from the browser, your browser or your browser's helper application will need to have print capability, or you can also save the document to your device and print from there.

How long will my statement be available for viewing?
eStatements, eNotices, and eTax Documents are available for viewing and download for 24 months after they have been posted.
How do I update my email address?
Send us a secure message through digital banking or call during normal business hours.
I got an error message while trying to view an eStatement. It says "There was an error processing a page. A font contains a bad CMap/Encoding". What does this mean?

You are using an old version of Adobe Acrobat Reader and need to upgrade to the latest version. Adobe recommends that you first uninstall any older version of Acrobat Reader prior to installing the updated version. Once this has been done you should be able to view your eStatements with no problems. Click here to get the latest version.

What do I do if I'm having trouble viewing my statement?

Recent changes to your operating system software such as upgrades, downloads, and/or system enhancements can affect your device's ability to connect with secure sites and view PDF documents including our eStatement site.

We recommend trying the following steps:

  • Verify that you are current on all system updates.
  • Ensure that you are using the most up to date version of your browser or our mobile app.
  • If using Adobe Acrobat Reader, un-install and re-install Adobe Acrobat Reader. https://get.adobe.com/reader/
  • Some pop-up blockers and firewall programs may prevent access to eStatements. If you utilize these types of applications, you may need to disable certain features of the programs in order to access your eStatements.

Switch to Jetstream FCU’s eStatements today.

Enjoy the benefits of a streamlined, eco-friendly, and secure way to manage your finances.


Miami Lakes

Phone: (305) 821-7060
Fax:     (305) 819-8072

Doral

Phone: (305) 821-7060
Fax:     (305) 418-4922

Mercy Hospital

Phone: (305) 821-7060
Fax:     (877) 233-6283

Puerto Rico

(305) 821-7060 ext. 8799
(800) 426-3556
(877) 213-2954 Fax

Shared Branch Locations


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We do business in accordance with the Federal Fair Housing Law and Equal Credit Opportunity Act.