Paying Your Loan

Pick one of the two convenient payment options listed below.

ACH Loan Payment

If you have a loan with JetStream Federal and you have an account at another financial institution, you can easily make one-time payments to your JetStream Federal loan from your account at your other bank or credit union with ACH Loan Payment.

Members who already have Online or Mobile Banking can log in directly to their JetStream Federal account and look for ACH Loan Payments under the Move Money tab in Online Banking.

On the Mobile App, it’s located in the MORE section.

What you need to know:

Your account number at your other financial institution, and
Their Routing and Transit numbers.

If you haven’t signed up for JetStream Federal’s Online Banking, stop by any of our branch locations or contact our Care Center at (305) 821-7060, option 1 for details.

Use Digital Banking

External Account

You can make a onetime payment to your JetStream Federal loan using a debit or credit card from another financial institution!

To get started, be sure to register! Please have handy the debit or credit card you are using for payment, your JetStream Federal account number, your date of birth and the last four digits of your Social Security number.

There is a $10 processing fee for this service.

Before you start, be sure to review the FAQ section.

To access the Web Debit/Credit Card Payment program click the Make a Payment button.

Make a Payment

Other Payment Options

Transfer

Pay your loan by transferring from your JetStream Federal savings or checking account through online, mobile banking or by phone at no charge.

Pay by Phone

Staff assisted; $10 fee.

Call 305-821-7060 or 800-426-3556, option 1.

Available:
Monday – Friday from 8:00 am – 4:30 pm

Mail

JetStream Federal Credit Union
P.O. Box 5487
Miami Lakes, FL 33014

In Person

Stop by any of our branch locations to make your payment.

Frequently Asked Questions

How do I register for this service?

Click on the Register button. It will take you to the Get Started page.
Enter your first and last name and your email address click Next.
You will be asked three (3) security questions. Be sure to answer the questions in the exact format it is asking.
1) Enter the last 4 digits of your social security number followed by your date of birth in this format MMDDYYYY 2) Re-enter the last 4 digits of your social security number 3) Enter your date of birth in this format – include the dashes MM/DD/YYYY 4) Click the box next to the Terms of Service and click Next.

Is there a charge for this service?

Yes, there is a $10 charge for processing your payment using a Debit or Credit Card from your other financial institution.

How can I avoid the charge?

You can pay your loan from your JetStream savings or checking account. Or pay from your account at another Financial Institution with ACH Loan payment at no charge.

When will the payment post?

The payment will post to your account the day of the transaction.

How will I know my transaction was successful?

You will receive an email with a confirmation number.

What is the maximum amount I can pay?

The maximum amount is $1500.

Can I payoff my loan through this service?

You can pay off your loan by writing a check for the total amount and mailing it to us. Or you can make it in person at any branch location.

What type of loans can I pay with this service?

You can pay your personal loans, auto loans, and home equity loans.

Can I use my JetStream debit or credit card to make the loan payment?

You cannot use any JetStream plastic card to make your payment.